Terms & Conditions
To access certain features of the Website, you may be required to create an account with us. To create an account, you will be required to provide certain information to us, including certain personal information. All information that you provide to us when creating an account or otherwise when using the Website must be accurate and complete and you must promptly update that information as necessary to ensure that it remains accurate and complete.
Modifications to the Website
We may terminate, change, suspend or discontinue any aspect of the Website at any time without notice or liability to you.
The Website contains content, information, trademarks and other proprietary materials that belong to us and our licensors and that are protected by copyright, trademark and other intellectual property laws (collectively, “Proprietary Materials”).
You should assume that everything on the Website is Proprietary Materials, and you shall not reproduce, distribute, publicly display, publicly perform, create derivative works of or otherwise use or exploit Proprietary Materials in any way without our prior written consent. Commercial use of Proprietary Materials is strictly prohibited. All rights not expressly granted herein are reserved to us and our licensors.
You agree that you will not yourself or through any third party: (i) use the Website in a manner that violates applicable laws or the rights of third parties, including intellectual property laws and third-party rights with respect thereto; (ii) engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website or which may harm us or users of the Website; (iii) violate the security of the Website, including using any device, software or routine that interferes with the proper functioning of the Website, accessing or attempting to access any systems or servers on which the Website is hosted, modifying or altering the Website in any way and forging headers, misrepresenting your identity or otherwise manipulating identifiers to deceive others; (iv) use automated data extraction tools or manual processes to extract Proprietary Materials from the Website; or (v) remove, conceal or alter any identification, copyright or other proprietary rights notices or labels on the Website.
You may provide us with error reports, suggestions, ideas and other feedback regarding the Website (collectively, “Feedback”). If you provide any Feedback, you hereby assign to us all right, title and interest in and to such Feedback, including all intellectual property rights embodied therein.
E-Commerce Store Terms and Conditions
Our prices are subject to change without notice. The price in effect when we receive your order will apply. All prices are in US Dollars and are shipped F.O.B. Terms of payment are net 30 days.
We welcome all orders; therefore, we do not have a minimum order requirement. When ordering, please include your purchase order number, complete “Ship To” and “Bill To” address, catalog number, quantity, and description of product(s). Also include your name and a phone number where you can be reached should we have any questions concerning your order. Custom items will be evaluated on an individual basis; quantity requirements may be necessary.
Normal processing is within 24-48 hours after receipt of an order. Unless special shipping requests have been made, our trained staff will send all orders by UPS Ground service. The appropriate shipping charges (freight & insurance costs) will be added to the invoice, unless otherwise instructed by the customer.
We offer special pricing for volume purchases and standing orders. Please call a sales representative for more information on special pricing qualifications.
Our Quality Manager will handle all returns. Before returning merchandise, please call to obtain a return authorization number from your sales representative. We will need to know the reason for the return, date of purchase, purchase order number and invoice number in order to issue a return authorization number. Returned merchandise must be received before a credit can be issued. Returns will not be accepted after 90 days. A restocking fee of 25% of the price paid, or a minimum of $25.00 (whichever is greater) will be charged on all returns.
THE WEBSITE, PROPRIETARY MATERIALS AND PRODUCTS SOLD THROUGH THE WEBSITE ARE PROVIDED “AS-IS”, “WHERE-IS” AND “AS-AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UCT HEREBY EXPRESSLY DISCLAIMS ON BEHALF OF ITSELF AND OUR MEMBERS, STOCKHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE “UCT PARTIES”) ANY AND ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NEITHER UCT NOR ANY OF THE UCT PARTIES REPRESENTS OR WARRANTS THAT THE WEBSITE WILL BE ERROR-FREE, THAT DEFECTS, IF ANY, WILL BE CORRECTED OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; NOR DOES UCT OR ANY OF THE UCT PARTIES MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, QUALITY, PERFORMANCE OR SUITABILITY OF THE WEBSITE, PROPRIETARY MATERIALS OR ANY PRODUCTS SOLD THROUGH THE WEBSITE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL UCT OR THE UCT PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY (I) CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, INDIRECT OR SPECIAL DAMAGES OF ANY NATURE ARISING FROM BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER LEGAL THEORY, WHETHER IN TORT OR CONTRACT, EVEN IF SUCH PARTY HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING, INCLUDING DAMAGES FROM INTERRUPTION OF BUSINESS, LOSS OF INCOME OR OPPORTUNITIES, LOSS OF DATA, COST OF RECREATING DATA OR COST OF CAPITAL OR (II) DIRECT DAMAGES IN EXCESS OF ONE ($1) U.S. DOLLAR.
Dispute Resolution; Arbitration Agreement
WE AND YOU GIVE UP OUR RESPECTIVE RIGHTS TO GO TO COURT in connection with any Dispute and such rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. NEITHER WE NOR YOU SHALL BRING OR PARTICIPATE IN ANY CLASS ACTION OR OTHER CLASS PROCEEDING IN CONNECTION WITH ANY DISPUTE. Neither we nor you agree to class arbitration or any other arbitration proceedings where a person brings a dispute as a representative of other persons.
If we and you are unable to resolve a Dispute by informal means, the arbitration of that Dispute will be administered by the American Arbitration Association (AAA) in Philadelphia, Pennsylvania in accordance with the Commercial Arbitration Rules, and if deemed appropriate by the arbitrator, the Supplementary Procedures for Consumer-Related Disputes. Any proceeding to enforce this arbitration agreement must be brought in the United States District Court for the Eastern District of Pennsylvania or in any Pennsylvania state court of competent jurisdiction with venue lying in Philadelphia County, Pennsylvania to the exclusion of all other forums.
All Disputes will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without reference to the choice of law provisions of any jurisdiction.